Terms & Conditions

Welcome to KiddyZone.ae ("we", "us", or "our"). By using our website or making a purchase from our store, you ("you", "your", "customer", or "user") agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

These Terms and Conditions apply to all products and services offered by us and govern your use of our website and your relationship with KiddyZone.ae.

1. Company Information

  • Company Name: KiddyZone.ae

  • Location: Abu Dhabi, United Arab Emirates

  • Governing Law: Dubai and UAE law

  • Registered Address: 2nd Floor – KiddyZone – Dalma Mall – Abu Dhabi – UAE

Customer Support Contact
📞 Phone: +971 52 401 6907
📧 Email: sales@kiddyzone.ae

2. General Terms of Use

By accessing our website or purchasing from us, you confirm that:

  • You are at least 18 years old or using the site under the supervision of a legal guardian.

  • You will not use our website for fraudulent, illegal, or unauthorized purposes without our written consent.

  • You agree to comply with all applicable UAE laws and regulations.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

  • KiddyZone.ae reserves the right to terminate or suspend accounts without notice due to violations of these Terms & Conditions or inactivity.

3. Orders and Payments

  • All orders are subject to product availability and order confirmation.

  • Payments are accepted via Visa, MasterCard, and other methods available on our website.

  • All transactions are processed in AED (United Arab Emirates Dirham) unless otherwise stated.

  • Customers should retain a copy of transaction records and our policies for future reference.

  • We reserve the right to cancel any order in cases of product unavailability, pricing errors, or suspected fraud.

4. Promotions and Coupons

  • Promotional coupons are valid for a limited time and may be modified or canceled at our discretion.

  • Coupons may only be applied to products sold and shipped directly by KiddyZone.ae.

  • Only one coupon can be used per order unless otherwise stated.

  • Coupons cannot be combined with other discounts or used for third-party products.

  • If an item purchased with a coupon is returned, the coupon value will be deducted from the refund.

  • Coupons are non-transferable, non-refundable, and not redeemable for cash.

  • A valid coupon code must be entered at checkout to be applied.

5. Shipping and Delivery

  • Shipping and handling charges apply as per our Delivery Policy.

  • Delivery times are estimates only and not guaranteed.

  • Once products are delivered and accepted by the customer, we hold no further liability.

6. Returns and Refunds

  • Please refer to our Returns Policy for details on eligibility, timelines, and the return process.

  • If an item purchased with a coupon is returned, the coupon value will be deducted from the refund.

7. User Responsibilities

By using our services, you agree:

  • Not to use the website for any illegal or unauthorized purpose.

  • Not to upload or transmit viruses, malware, or harmful code.

  • Not to impersonate any individual or misrepresent your affiliation.

  • Not to reproduce, copy, or exploit any website content without written permission.

8. Intellectual Property

All content on this website—including text, images, graphics, designs, logos, and trademarks—is the property of KiddyZone.ae or its licensors and is protected by copyright and intellectual property laws.
You may not use, reproduce, or distribute this content without prior written consent.

9. Liability Disclaimer

To the extent permitted by law, KiddyZone.ae is not liable for:

  • Any indirect, incidental, or consequential damages.

  • Losses resulting from unauthorized access to your account or data.

  • Product inaccuracies, typographical errors, or outdated information.

We do not guarantee that the website or its content will always be error-free, timely, or reliable.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates.
All disputes shall be subject to the exclusive jurisdiction of the courts in Dubai, UAE.

11. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. The most recent version will always be available on our website and will supersede all previous versions.

By continuing to use our services or place orders, you acknowledge and agree to the updated Terms & Conditions.

Location:
2nd Floor - Dalma Mall - Abudhabi
Email:
sales@learningmena.com
Phone:
+971 52 401 6907